Frequently asked questions
How quickly can you respond to a service call or emergency repair?
We know that time is of the essence in emergency repairs. We will respond to service requests within the hour.
Are your services available outside regular business hours?
Yes, we have emergency after-hours repair teams available. Please note, additional fees may apply.
What is your warranty policy on parts and labour?
Our warranty policy is dependent on the product itself. Please reach out to us if you have a question on warranties.
Are there any additional fees for travel or after-hours service calls?
Yes, additional fees may apply.
How do you manage equipment downtime and loaner equipment during repairs?
We offer a range of rental equipment to assist with downtime. Learn more here.